Dear CFAO / Web Recharge Admin,

On June 11, 2025, around 4:30 PM, you may have received one or more emails from “IT Service Desk ucrsupport@service-now.com” with the subject line “New Service Provider Activated in SNOW.” These messages indicated that “The request for new Service Provider [SERVICE PROVIDER] has been endorsed by all parties, and successfully created/activated in Web Recharge.”

Please note that these Service Providers were already active, and the emails were sent in error. No action is required. There are no changes to the availability or status of any Service Providers.

If you have any questions or concerns, please submit a ticket through the Finance & Administration portal and we apologize for any confusion or inconvenience this may have caused.