Notice: Effective November 1, 2024, travelfeedback@ucr.edu and epayfeedback@ucr.edu will be retired.  To request services or assistance from the Accounts Payable/Travel team, users must submit a ticket through Finance and Administration Support.
Please begin preparing for the transition now, as inquiries sent to either email after 10/31 may not receive a response. Refer to the Contact Tree for the quickest route to address your inquiries.

Business & Financial Services

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System and Process Enhancements

As the Impact23 financial system replacement program comes to a close, the focus remains on continuous improvement to enhance the user experience in the new systems. Phase 1 aims to streamline processes and enhance the user experience in several critical areas. Below are the Phase 1 priorities to deliver meaningful improvements by year-end 2024. Survey feedback and support tickets will help identify priorities for Phase 2, which will be determined by the end of the calendar year. The goal is to ensure that financial systems and reports continue to evolve in alignment with the campus community's needs.

Phase 1

Supplier Registration Process

  • Objective: Streamline and reconfigure the supplier registration process for key categories like Purchase Orders (POs), honoraria, and non-reimbursement suppliers.
  • Impact: Simplifies the supplier onboarding process and reduces delays in procurement and payments.

Stabilization of Boundary Systems

  • Objective: Improve systems such as Non-Payroll Cost Transfer, Web Recharge, and Payroll Certifications (deployment testing in progress) by fixing bugs and adding features.
  • Enhancements Include:
    • Increased transaction visibility
    • Faster approval processes through email links
    • Mobile-friendly interfaces for ease of access

Concur Travel and Expense Efficiencies

  • Objective: Optimize the Concur Travel and Expense system by evaluating Pre-Trip Requests and transitioning from monthly to weekly PCard statements for improved efficiency.
  • Impact: Accelerates transaction processing for expenses, ensuring that transactions are posted promptly to the Oracle General Ledger and accurately reflected in financial reports.

Budget Enhancements

  • Objective: Provide greater control and visibility over budget data with tools like the "BEA" (Budget Expense Adjustment) style budget transfer process.
  • Impact: Empowers departments to better manage budgets by adjusting amounts allocated to specific Chart of Account (COA) segments or strings, creating transparency in financial decision-making.

Reporting Enhancements for PIs and Faculty

  • Objective: Enhance reporting tools in Oracle and Looker for faculty, especially Principal Investigators (PIs), to meet the needs of both project-based and non-project-based financial reporting.
  • Impact: It improves the ease of use for faculty managing research projects and departmental finances, allowing for more informed financial oversight.